Returns and Exchanges
Carefully read the following instructions to make any returns or exchanges go as seamlessly as possible:
FIRST CONTACT AUTHENTICROCKMERCHANDISE.COM CUSTOMER SERVICE AT SALES@AUTHENTICROCKSHIRTS.COM WITH A SHORT EXPLANATION OF WHY YOU WANT TO RETURN THE ITEM.
You will then be given a Return Merchandise Authorization (RMA) number and a return shipping address. You must include the RMA number along with a copy of your packing slip. Upon receiving your items, we will notify you through email and give you a store credit in the amount of your original purchase.
NOTE: ITEMS RETURNED WITHOUT AN RMA WILL BE INELIGIBLE FOR STORE CREDIT.
If too many items are returned (5 or more items) extra charges may apply..
Orders which received give-away items may not be returned for refunds if that means the minimum dollar amount for the give-away will no longer be met.
Promotions for give-aways include any and all give-away specials.